USEFUL INFORMATION

Shipping

The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Turnaround Time:

2-3 weeks

Pay with:

  • Visa
  • Master Card
  • PayPal
  • Apple Pay

Returns & exchanges

I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.

Seller details
Joanne Sparrey
2, Cockshutts Lane
Sheffield, SouthYorkshire, S35 0FW

Shipping

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

  • Pay with Visa
  • Pay with Master Card
  • Pay with PayPal
  • Buy with Apple Pay

Returns & exchanges

I gladly accept returns and exchanges

Contact me within:

14 days of delivery

Ship items back within:

30 days of delivery

I don’t accept cancellations, but please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

No. I am only able to ship to the address received through etsy checkout.

Can Please check that the address you have entered on your etsy checkout page is the address you require delivery to as I am not able to use any other address than the one I receive on that page.

Please double check all shipping details before completing your order.

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